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The Shift in Dining Trends in Assisted Living Facilities

You don’t need to be a culinary expert to notice the world of dining has been rapidly changing over the past few years. People are drinking green juices, monitoring things like trans fats, and learning how to pronounce words like ‘quinoa.’ Indeed, Americans are manipulating their diets in new ways, and the impact can be […]

Easy and Effective Marketing Tips for Today’s Assisted Living Facility

Small businesses often take pride in being community fixtures. Success or failure (the very fate of the business) is tied to their neighborhood. Sometimes this reputation is achieved organically, but can be enhanced with print ads, thoughtfully placed flyers, and billboards. However, outdoor marketing can be expensive, and assisted living facilities always operate on a […]

3 Ways Software Can Help Your Community Stay HIPAA Compliant

If you are in any way involved in the healthcare industry, you’re most certainly familiar with HIPAA, the Health Insurance Portability and Accountability Act of 1996. HIPAA is divided into two main parts: Title I protects health care coverage for workers and their families when they change jobs, and safeguards against discrimination in the healthcare […]

How to Prepare for a Disaster at Your Assisted Living Community

Just a few weeks ago, nearly 250,000 homes and businesses lost power when a massive blizzard blanketed the East Coast. For some, this imposed only minor challenges–candles instead of lamps, scrabble instead of Words With Friends. For those in the assisted living industry, a power outage presents a true crisis. Responsible for the safety and […]

Medtelligent and American HealthTech Announce Strategic Partnership

Medtelligent is pleased to announce a new strategic partnership with American HealthTech. Medtelligent’s flagship product, ALIS (Assisted Living Intelligent Solutions) will be paired with American HealthTech’s skilled nursing EHR to provide a joint technology solution for owners and administrators caring for seniors who move through the spectrum of care – from assisted living communities to […]

Consolidating Care and Transforming Senior Living

The impact of the baby boom generation on the future of the senior living industry cannot be understated. As a response to this impending wave of new residents, assisted living communities are being forced to become more operationally efficient.  The senior living industry is changing from the inside out— transitioning from paper files to software […]

How to Approach Staff Turnover in Senior Living

Over the past few years, the assisted living industry has seen improving staff retention, with employee churn trending downward. For community owners and operators, this is great news! It is always more economical to retain staff as opposed to hiring and training new employees. Also very importantly, continuity in the workforce helps foster meaningful relationships between […]

Assisted Living Family Engagement: 3 Ways to Create Meaningful Connections

Medtelligent Offers Family Engagement Tools for Free as Physical Distancing Continues in Assisted Living Communities

Moving into a senior living community not only marks a massive change in a resident’s life but is a force that shifts their entire family dynamic. It’s not easy, especially for family members who have played an active role in the caretaking up to this point. To ease the transition and set the right foundation […]

Big Lessons in Staff Training – From Behavioral Health to Senior Living

Assisted living communities are often compared to their counterparts in skilled nursing, home health, and other areas of senior care. However many in the industry know that while they may seem similar on the surface, there are massive differences in AL from both a business and procedural perspective. In fact,  AL charting and operations have […]

ALIS Gives Back

This summer, the ALIS team partnered with EPIC Academy, a progressive charter high school in South Chicago, to participate in a program focused on helping students understand the vast career opportunities available to them in the technology space. Twice a year, each EPIC class is paired with a local organization and submerged into a week-long […]

App Store: Expand the power of your ALIS platform.

ALIS Launches First Operational and Clinical Benchmarking for Assisted Living

Trisha Cole

General Counsel and COO

As Chief Operating Officer and General Counsel at ALIS (Medtelligent), Trisha Cole leads the company’s operational strategy with a focus on clarity, accountability, and impact. She oversees the systems and teams that translate vision into execution across a complex, regulated healthcare environment.

Trisha’s dual background in healthcare technology leadership and law, including intellectual property, employment, and regulatory compliance, allows her to scale organizations thoughtfully while balancing innovation, risk, and long-term sustainability.

Known for her practical leadership style and steady decision-making, Trisha builds teams and processes that support both growth and trust. She is deeply committed to inclusive leadership and to creating operational cultures where people can do their best work.

Outside of work, Trisha enjoys writing and spending time with her son.

Huzaifa Tapal

Founder and CTO

Huzaifa Tapal is the Chief Technology Officer (CTO) of ALIS, where he leads the company’s technology strategy, product architecture, and engineering execution. With nearly 20 years at ALIS, Hozi has played a foundational role in building the platform from the ground up.

Known for his ability to solve complex technical challenges and deliver scalable solutions, Hozi has guided the development of ALIS’ unified architecture, seamless integrations, intuitive user experience, and secure, compliant infrastructure. His leadership ensures that innovation at ALIS is both forward-thinking and operationally reliable.

At work, Hozi is driven by a passion for learning. At home, he applies his skills to find new ways to make his three children laugh.

John Shafaee

Founder and CEO

John Shafaee is the Founder and Chief Executive Officer of ALIS, Assisted Living’s Intelligent Software. Under John’s leadership, ALIS has grown into one of the industry’s most innovative and forward-thinking technology partners, serving assisted living, memory care, and independent living operators nationwide. He has led the company’s evolution from a clinical EHR platform into a fully integrated operating system that unifies CRM, clinical, billing, AI, and business intelligence.

John is driven by a passion to solve challenging problems in the senior living space, with a special focus on increasing length of stay. His obsession sometimes takes him outside the office, where he likes to drop in on senior living communities and meet with current (and future) ALIS customers. Outside of work, he enjoys spending time with his teenage son and two cats.