Join 400+ Senior Living Leaders at ALIS FWD August 25-26th
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Join 400+ Senior Living Leaders at ALIS FWD August 25-26th
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ALIS is the senior living intelligent EHR trusted by more than 3,000 communities and 200,000 residents. It connects the clinical, operational, and financial workflows in one platform, under one login for assisted living, memory care, and independent living portfolios. Whether you run a single assisted living community or a 50+ property portfolio, ALIS gives you everything you need to manage the full resident lifecycle: from the first inquiry through move-in, daily care, billing, and beyond.
ALIS covers the full senior living resident lifecycle. Depending on your package, that includes CRM, residency agreements and move-in packet, EHR, EMAR, care tracking, assessments and care planning, a family engagement portal, billing and payments, and 130+ integration partners with pharmacies, GL systems, and operational vendors.
ALIS is built for assisted living, memory care, and independent living. Whether you operate a single community or a mixed portfolio, everything can run on ALIS.
ALIS has been purpose-built for assisted living for more than 20 years — not adapted from a hospital EHR or retrofitted from a real estate platform. That history shows up in how the software actually works: a new assessment updates the care plan, which updates care tasks, which updates billing. No manual handoffs, no information falling through the cracks between systems. 70% of our product roadmap comes directly from operators, so what gets built reflects how communities actually work.
Paper systems create documentation gaps, make compliance preparation painful, and give you no real-time visibility into what’s happening across your community. With ALIS, care plans generate from assessments automatically. Billing updates when care levels change. Missed medications get flagged before they become incidents. And when a surveyor asks for records, you pull them in seconds instead of searching through binders.
ALIS scales from a 2-bed community to a 50+ property portfolio. Every staff member gets a single login with access scoped to the communities they manage: a regional director sees across their entire portfolio, a community-level ED sees only their building. Billing, reporting, and configuration can all be managed across communities from one place.
Pricing is based on community size and the modules you need. Most operators find ALIS costs significantly less per resident per month than comparable platforms, with no extra charges for integrations or data access. Request a demo, and we’ll walk through pricing together.
Yes. ALIS is fully web-based and hosted on Microsoft Azure. There’s nothing to install, no servers to maintain, and no updates to manage. ALIS can be accessed from any device with a browser, including desktop, laptop, tablet, or phone. Updates and new features roll out automatically.
Yes. ALIS is fully HIPAA compliant. Resident data is encrypted in transit and at rest, hosted on Microsoft Azure, and access is controlled through role-based permissions. If your compliance or IT team has specific questions about our security practices, reach out, and we’ll connect you with the right people.
No special hardware is required. ALIS runs in any modern web browser (i.e., Chrome, Safari, Edge, Firefox), so any computer, laptop, or tablet your team already uses will work. Most communities use a mix of desktop workstations for administrative tasks and shared tablets for point-of-care documentation at the bedside. We can help you think through the right device setup for your workflows during onboarding.
No. Because ALIS is hosted and managed by our team, there’s no software to update, no patches to apply, and no database to back up on your end. When we release new features, they’re available on your platform automatically.
ALIS has 130+ integrations available through the ALIS App Store — pharmacies, GL systems, HRIS platforms, nurse call systems, fall detection, CRM tools, and more. Integrations are available at no extra cost from ALIS. To begin setup, contact your account manager, and they’ll handle the activation. Not a client yet? Ask us about specific integrations during your demo.
ALIS has built-in offline capability. When your connection drops, the system caches resident and medication data locally so staff can continue documenting care. When connectivity returns, everything syncs automatically.
Caregivers record task completion in real time, organized by shift and care list. Role-based access means caregivers see only their care tasks, while clinical leaders can see the full picture across residents. Supervisors can view outcomes over the last 30 days per task, and the Print Center allows bulk download of tracking sheets and care plans for compliance review or offline backup.
ALIS integrates directly with Framework, Omnicare, QS1, Farmerica, and Pioneer RX. For communities working with regional or specialty pharmacies, we partner with Prescribers Connection. Between our direct integrations and Prescribers Connection, nearly any pharmacy your community works with can connect to ALIS. If you’re not sure about your pharmacy, ask us, and we’ll confirm.
Yes. Care lists can be configured by shift, product type (AL, MC, IL), and community. Role-based access means each staff member sees only what’s relevant to their job — caregivers see care tasks, billing staff see financial records, clinical leaders see the full picture. Configurations can be copied across communities in a portfolio so you’re not rebuilding settings from scratch every time.
Yes. ALIS supports distinct documentation requirements across many states, including Minnesota, California, Pennsylvania, and others. If you operate in a state with specific regulatory requirements, ask us to confirm coverage during your demo.
Yes. You can upload external documents such as service plans, physician orders, advance directives, evaluations, and other compliance documentation directly into the resident record through the Inbound Documents Center.
Incidents can be documented directly within the resident record and tied to the resident’s full care history, making it easy to identify patterns, follow up on open items, and pull documentation during a survey.
Yes. When a new care level assessment is completed, the corresponding billing item updates automatically. No manual handoff between clinical and billing. No chasing down a care change that was never communicated to the billing team. The clinical documentation and the invoice stay in sync without anyone having to make it happen.
Yes. ALIS supports split billing across multiple payers per resident. Payments can be allocated across payers, and the system tracks each payer’s balance, payment history, and outstanding invoices separately.
Medicaid is supported natively in ALIS billing. Reach out to confirm coverage for your specific state.
ALIS integrates with Sage Intacct (API sync multiple times per day), QuickBooks, and Yardi. General ledger accounts are mapped to billing items so revenue, ancillary charges, and security deposits post to the correct accounts automatically. If you use a different GL system, ask us about our open API.
ALIS Pay is our built-in payment processing tool that lets you pull ACH and credit card payments in bulk. It includes safeguards that prevent overpayment, supports credit card surcharging, and handles check scanning and NSF management. Payments sync automatically to your GL system, and families can also pay directly through the ALIS Connect portal.
ALIS integrates with Sage Intacct, QuickBooks, and Yardi. General ledger accounts are mapped to billing items so revenue, ancillary charges, and security deposits post to the correct accounts automatically. If you use a different GL system, ask us about our open API.
Yes. ALIS Connect is the family-facing portal where residents’ family members can view invoices, make payments, manage payment methods, view activity calendars, and download health reports.
Every ALIS customer gets 24/7/365 support from real people, with no ticket queues or call limits. Customers also have access to ALIS Assist, our AI-powered support tool, which lives inside the software’s support desk so your team can get reliable answers fast without ever leaving the platform.
High staff turnover is a reality in senior living, so we built ALIS to be intuitive from the first shift. Most caregivers and clinical staff get comfortable with their daily workflows within their first day or two. Administrative modules like billing take longer but come with dedicated training resources. We’ve heard from operators that new hires get up to speed in ALIS faster than any system they’ve used before.
With ALIS, most communities go live in a matter of weeks, not months. The exact timeline depends on the size of your community, the complexity of your billing setup, and how much historical data you’re migrating. You’ll have a dedicated onboarding manager guiding the process from day one, not a ticket queue.
Onboarding includes hands-on training with your dedicated onboarding manager, tailored to your team’s roles. Beyond initial setup, all ALIS clients have access to a library of video tutorials, reference guides, recorded webinars, and live training sessions through our ALIS Fundamentals webinar series. Training resources are available any time from within the platform. And because we offer unlimited support, your team can call us anytime they have a question.
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CFO
As CFO at ALIS (Medtelligent), Ho Lee leads the company’s financial strategy. His focus is on sustainable growth, operational discipline, and long-term value creation through financial planning, accounting, and business operations that support ALIS’s continued expansion and innovation.
Drawing on extensive experience across multiple high-growth tech industries, Ho brings a thoughtful, data-driven approach to decision-making and partners closely with executive leadership to align financial strategy with organizational goals.
Known for his collaborative style, Ho is committed to building scalable financial infrastructure, driving accountability through rigorous forecasting and budgeting, and equipping teams with the metrics and reporting clarity they need to make informed decisions.
Outside of work, Ho enjoys biking, skiing, and spending time with his family.
General Counsel and COO
As Chief Operating Officer and General Counsel at ALIS (Medtelligent), Trisha Cole leads the company’s operational strategy with a focus on clarity, accountability, and impact. She oversees the systems and teams that translate vision into execution across a complex, regulated healthcare environment.
Trisha’s dual background in healthcare technology leadership and law, including intellectual property, employment, and regulatory compliance, allows her to scale organizations thoughtfully while balancing innovation, risk, and long-term sustainability.
Known for her practical leadership style and steady decision-making, Trisha builds teams and processes that support both growth and trust. She is deeply committed to inclusive leadership and to creating operational cultures where people can do their best work.
Outside of work, Trisha enjoys writing and spending time with her son.
Founder and CTO
Huzaifa Tapal is the Chief Technology Officer (CTO) of ALIS, where he leads the company’s technology strategy, product architecture, and engineering execution. With nearly 20 years at ALIS, Hozi has played a foundational role in building the platform from the ground up.
Known for his ability to solve complex technical challenges and deliver scalable solutions, Hozi has guided the development of ALIS’ unified architecture, seamless integrations, intuitive user experience, and secure, compliant infrastructure. His leadership ensures that innovation at ALIS is both forward-thinking and operationally reliable.
At work, Hozi is driven by a passion for learning. At home, he applies his skills to find new ways to make his three children laugh.
Founder and CEO
John Shafaee is the Founder and Chief Executive Officer of ALIS, Assisted Living’s Intelligent Software. Under John’s leadership, ALIS has grown into one of the industry’s most innovative and forward-thinking technology partners, serving assisted living, memory care, and independent living operators nationwide. He has led the company’s evolution from a clinical EHR platform into a fully integrated operating system that unifies CRM, clinical, billing, AI, and business intelligence.
John is driven by a passion to solve challenging problems in the senior living space, with a special focus on increasing length of stay. His obsession sometimes takes him outside the office, where he likes to drop in on senior living communities and meet with current (and future) ALIS customers. Outside of work, he enjoys spending time with his teenage son and two cats.
