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ALIS Launches First Operational and Clinical Benchmarking for Assisted Living

CHICAGO–(BUSINESS WIRE)–ALIS, the leading senior living intelligent eHR software, today announced the release of The State of Assisted Living in 2025, a first-of-its-kind benchmarking report built from data collected across 500 senior living communities (assisted living, memory care, and independent living) nationwide.

The dataset—known as the ALIS 500—captures key performance indicators across diverse geographies, ownership models, and community sizes, offering operators real-time insight into national trends shaping the senior living industry. John Shafaee, CEO of ALIS, notes, “The industry has been asking for operational and clinical benchmarking for years because these KPIs are directly tied to the financial success and sustainability of each community and entire portfolios.”

Developed by ALIS’s Data Science team, the ALIS 500 represents more than 30,000 resident records from communities. The dataset is updated quarterly to track evolving industry trends and inform decision-making for owners, operators, and their capital partners.

Key Findings from ALIS 500 (Q3 2025):

  • Median Occupancy: 86.1%, closely aligned with national NIC MAP benchmarks.
  • Resident Age: Average of 82.9 years (a decrease from 83.4–the average age of residents in the Q2 ALIS 500); 21% are 90+.
  • Memory Care Utilization: 32% of residents use Memory Care services.
  • Length of Stay (LoS): Average 493 days, median 258 days—with 58% of residents moving out within one year.

Brian Storey, President of Grace Management, adds, “The ALIS 500 provides a powerful layer of insight into resident trends, occupancy dynamics, and care needs, enabling our teams to anticipate and respond to market shifts with greater precision and agility. By integrating this platform into our decision-making process, we gain real-time visibility that supports proactive strategies—strengthening our ability to serve residents, support families, and optimize community performance in an ever-changing environment.

These findings underscore how data-backed visibility is transforming senior living strategy. With the ALIS 500, operators gain the clarity required to make decisions that meaningfully improve resident outcomes and portfolio performance.

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ALIS Launches First Operational and Clinical Benchmarking for Assisted Living

Trisha Cole

General Counsel and COO

As Chief Operating Officer and General Counsel at ALIS (Medtelligent), Trisha Cole leads the company’s operational strategy with a focus on clarity, accountability, and impact. She oversees the systems and teams that translate vision into execution across a complex, regulated healthcare environment.

Trisha’s dual background in healthcare technology leadership and law, including intellectual property, employment, and regulatory compliance, allows her to scale organizations thoughtfully while balancing innovation, risk, and long-term sustainability.

Known for her practical leadership style and steady decision-making, Trisha builds teams and processes that support both growth and trust. She is deeply committed to inclusive leadership and to creating operational cultures where people can do their best work.

Outside of work, Trisha enjoys writing and spending time with her son.

Huzaifa Tapal

Founder and CTO

Huzaifa Tapal is the Chief Technology Officer (CTO) of ALIS, where he leads the company’s technology strategy, product architecture, and engineering execution. With nearly 20 years at ALIS, Hozi has played a foundational role in building the platform from the ground up.

Known for his ability to solve complex technical challenges and deliver scalable solutions, Hozi has guided the development of ALIS’ unified architecture, seamless integrations, intuitive user experience, and secure, compliant infrastructure. His leadership ensures that innovation at ALIS is both forward-thinking and operationally reliable.

At work, Hozi is driven by a passion for learning. At home, he applies his skills to find new ways to make his three children laugh.

John Shafaee

Founder and CEO

John Shafaee is the Founder and Chief Executive Officer of ALIS, Assisted Living’s Intelligent Software. Under John’s leadership, ALIS has grown into one of the industry’s most innovative and forward-thinking technology partners, serving assisted living, memory care, and independent living operators nationwide. He has led the company’s evolution from a clinical EHR platform into a fully integrated operating system that unifies CRM, clinical, billing, AI, and business intelligence.

John is driven by a passion to solve challenging problems in the senior living space, with a special focus on increasing length of stay. His obsession sometimes takes him outside the office, where he likes to drop in on senior living communities and meet with current (and future) ALIS customers. Outside of work, he enjoys spending time with his teenage son and two cats.