Alis Logo
ALIS Icon

Rethinking Occupancy Reporting

Rethinking Occupancy Reporting

Stop Counting Residents and Start Leveraging Clinical Data Why is occupancy tracking in assisted living communities so difficult? Start with the nature of assisted living, ongoing move ins and move outs across a portfolio of thousands of rooms, of various configurations, in multiple buildings. Combine it with conflicting objectives from multiple stakeholders (i.e., sales team […]

Why ALIS Customers Love Their Software

Why ALIS Customers Love Their Software

When customers regularly email your support team that they “love, love, love!!!!” your product, it begs the question: what makes ALIS different?  Trisha Cole, Medtelligent chief operating officer, says that a dedication to creating a user-friendly product is one differentiator, but, she says, “What really sets us apart is our customer support. The team, the […]

ALIS Integrated EHR Billing Saves Time, Bridges Gaps Across Teams

This year, we’ve seen increased adoption of the ALIS integrated billing module, so we thought it would be a good time to share how customers and their residents are benefiting from the move to integrated EHR billing. Integrated EHR Billing Saves Time The most immediate benefit of transitioning to use the integrated billing features in […]

Not A Gnarly Assessment – Understanding the Critical Role of an “Integrated Electronic Evaluation” in Assisted Living

Despite making massive strides towards going more electronic, assisted living communities are still grappling with the concept of electronic evaluations/assessments. Some communities avoid electronic evaluations because they resemble the MDS assessment used by skilled nursing facilities, while others are just trying to understand the value of an electronic tool in their less regulated setting. Specifically, […]

How Memory Care Communities are Leveraging Software to Lead a Care Revolution

Last week, our COO and overall ALIS expert, Trisha Cole, posted a first-hand account of the ways she’s seen memory care communities across the country utilizing new technologies to solve the unique challenges of serving their population. From highly customized, integrated assessments to a family portal anchored by the resident’s internal record, there are countless […]

Assisted Living Software Decisions Play a Key Role in Emergency Preparedness

If software hasn’t figured into emergency preparedness plans for your assisted living, memory care, or independent living communities, we need to talk. Assisted living software decisions play a key role in ensuring your community can recover and respond to crisis. The choice to use cloud-based software could make the difference between interruption, or seamless continuation […]

AI for Assisted Living: Predictions and Advice for Future-Proofing Your AI Investments

Does it seem like everyone is talking about artificial intelligence (AI) for everything? While headlines proclaim impossibilities, it can seem AI solutions are far from reality – especially in assisted living where less than 50% of providers have adopted electronic health records (EHRs). But make no mistake: artificial intelligence will have real impact on the […]

3 Questions to Ask Before Buying Assisted Living Software

Whether you’re starting your first assisted living facility or managing a portfolio of communities, your technology decisions will impact your bottom and top-line revenue. Choosing technology for your assisted living community will affect the efficiency of your team, your residents’ care, and (hopefully) your communication with your residents’ families. Sure, you’ll compare features. But beyond […]

App Store: Expand the power of your ALIS platform.

ALIS Launches First Operational and Clinical Benchmarking for Assisted Living

Trisha Cole

General Counsel and COO

As Chief Operating Officer and General Counsel at ALIS (Medtelligent), Trisha Cole leads the company’s operational strategy with a focus on clarity, accountability, and impact. She oversees the systems and teams that translate vision into execution across a complex, regulated healthcare environment.

Trisha’s dual background in healthcare technology leadership and law, including intellectual property, employment, and regulatory compliance, allows her to scale organizations thoughtfully while balancing innovation, risk, and long-term sustainability.

Known for her practical leadership style and steady decision-making, Trisha builds teams and processes that support both growth and trust. She is deeply committed to inclusive leadership and to creating operational cultures where people can do their best work.

Outside of work, Trisha enjoys writing and spending time with her son.

Huzaifa Tapal

Founder and CTO

Huzaifa Tapal is the Chief Technology Officer (CTO) of ALIS, where he leads the company’s technology strategy, product architecture, and engineering execution. With nearly 20 years at ALIS, Hozi has played a foundational role in building the platform from the ground up.

Known for his ability to solve complex technical challenges and deliver scalable solutions, Hozi has guided the development of ALIS’ unified architecture, seamless integrations, intuitive user experience, and secure, compliant infrastructure. His leadership ensures that innovation at ALIS is both forward-thinking and operationally reliable.

At work, Hozi is driven by a passion for learning. At home, he applies his skills to find new ways to make his three children laugh.

John Shafaee

Founder and CEO

John Shafaee is the Founder and Chief Executive Officer of ALIS, Assisted Living’s Intelligent Software. Under John’s leadership, ALIS has grown into one of the industry’s most innovative and forward-thinking technology partners, serving assisted living, memory care, and independent living operators nationwide. He has led the company’s evolution from a clinical EHR platform into a fully integrated operating system that unifies CRM, clinical, billing, AI, and business intelligence.

John is driven by a passion to solve challenging problems in the senior living space, with a special focus on increasing length of stay. His obsession sometimes takes him outside the office, where he likes to drop in on senior living communities and meet with current (and future) ALIS customers. Outside of work, he enjoys spending time with his teenage son and two cats.