Aviam is a customer experience boutique. They believe in connecting the work and stories of customers with the logic that supports and drives their clients’ revenue and business, to build impactful customer experiences.
Aviam is a customer experience boutique. They believe in connecting the work and stories of customers with the logic that supports and drives their clients’ revenue and business, to build impactful customer experiences.
Why ALIS
The most complete solution for assisted living communities
Our Story
Discover who we are and what we believe.
Our Difference
Constant innovation, solving real-world problems.
Testimonials
The highest compliment we can get.
Careers
Get on board and grow your skills.
App Store: Expand the power of your ALIS platform.
ALIS is complete assisted living software
Only ALIS delivers an all-in-one solution that benefits everyone in your business.
BI
CRM
Clinical
Operational
Financial
AI
Clinical Excellence
Complete eHR, eMAR and regulatory compliance.
Operational & Financial Excellence
Integrate, grow and empower your business.
General Counsel and COO
As Chief Operating Officer and General Counsel at ALIS (Medtelligent), Trisha Cole leads the company’s operational strategy with a focus on clarity, accountability, and impact. She oversees the systems and teams that translate vision into execution across a complex, regulated healthcare environment.
Trisha’s dual background in healthcare technology leadership and law, including intellectual property, employment, and regulatory compliance, allows her to scale organizations thoughtfully while balancing innovation, risk, and long-term sustainability.
Known for her practical leadership style and steady decision-making, Trisha builds teams and processes that support both growth and trust. She is deeply committed to inclusive leadership and to creating operational cultures where people can do their best work.
Outside of work, Trisha enjoys writing and spending time with her son.
Founder and CTO
Huzaifa Tapal is the Chief Technology Officer (CTO) of ALIS, where he leads the company’s technology strategy, product architecture, and engineering execution. With nearly 20 years at ALIS, Hozi has played a foundational role in building the platform from the ground up.
Known for his ability to solve complex technical challenges and deliver scalable solutions, Hozi has guided the development of ALIS’ unified architecture, seamless integrations, intuitive user experience, and secure, compliant infrastructure. His leadership ensures that innovation at ALIS is both forward-thinking and operationally reliable.
At work, Hozi is driven by a passion for learning. At home, he applies his skills to find new ways to make his three children laugh.
Founder and CEO
John Shafaee is the Founder and Chief Executive Officer of ALIS, Assisted Living’s Intelligent Software. Under John’s leadership, ALIS has grown into one of the industry’s most innovative and forward-thinking technology partners, serving assisted living, memory care, and independent living operators nationwide. He has led the company’s evolution from a clinical EHR platform into a fully integrated operating system that unifies CRM, clinical, billing, AI, and business intelligence.
John is driven by a passion to solve challenging problems in the senior living space, with a special focus on increasing length of stay. His obsession sometimes takes him outside the office, where he likes to drop in on senior living communities and meet with current (and future) ALIS customers. Outside of work, he enjoys spending time with his teenage son and two cats.