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Why ALIS?

The most complete solution for assisted living communities

ALIS is designed to address real challenges. Built with simplicity and efficiency in mind, ALIS empowers assisted living, memory care, and independent living communities by tackling the critical issues they face daily. From care management and staff scheduling to compliance and reporting, ALIS streamlines operations so communities can focus on what truly matters – delivering exceptional care.

At its core, ALIS is about making care easier. Thoughtfully crafted, our software enhances the workplace experience for staff while creating an even better living environment for residents. Guided by our core values, we prioritize strong customer relationships, foster collaboration within our team, and remain committed to delivering the most effective assisted living software on the market.

Trusted by leaders. Loved by staff.

From executive directors to nurses, staff, residents, and families, ALIS improves the way people connect. It’s the hidden force behind better outcomes, happier teams, and safer, more engaged communities. It’s how assisted living was meant to run.

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The principles behind ALIS

Behind ALIS, there’s a passionate team of designers, developers, engineers, and client service professionals who genuinely care about making a difference. We’re committed to delivering intuitive software that works for you and providing exceptional support every step of the way. Helping you succeed is what drives us. Always has, always will.

Ease of Use
Our users are at the heart of everything we create. From intuitive design to role-based product features, we prioritize making daily tasks easier and more efficient. Respect for the individual is central to our culture, driving not only how we support our customers but also how we care for our own team. We’re committed to delivering the best customer service in the industry and building tools that simplify and elevate everyday work.
Innovation
Innovation comes in many forms. Sometimes it’s taking the extra time to design an intuitive feature that saves users valuable time. Other times, it’s laying the groundwork for AI and machine learning capabilities that will enhance the ALIS experience in the future. It’s also about embracing partnerships that allow us to deliver the most effective and cutting-edge solutions for assisted living.
Security and
Compliance
Security is at the core of everything we do. Controlled, secure access to electronic data empowers teams to work more efficiently while ensuring peace of mind. Our cloud-based, secure system streamlines business continuity and compliance requirements, helping communities stay prepared and focused without unnecessary stress.
Transparency
We believe success thrives in an environment where information is shared openly, work is recognized, and communication flows freely. Transparency fosters trust between teams, and trust builds stronger communities. When everyone has the information they need, collaboration flourishes, and great things happen.

App Store: Expand the power of your ALIS platform.

ALIS Launches First Operational and Clinical Benchmarking for Assisted Living

Trisha Cole

General Counsel and COO

As Chief Operating Officer and General Counsel at ALIS (Medtelligent), Trisha Cole leads the company’s operational strategy with a focus on clarity, accountability, and impact. She oversees the systems and teams that translate vision into execution across a complex, regulated healthcare environment.

Trisha’s dual background in healthcare technology leadership and law, including intellectual property, employment, and regulatory compliance, allows her to scale organizations thoughtfully while balancing innovation, risk, and long-term sustainability.

Known for her practical leadership style and steady decision-making, Trisha builds teams and processes that support both growth and trust. She is deeply committed to inclusive leadership and to creating operational cultures where people can do their best work.

Outside of work, Trisha enjoys writing and spending time with her son.

Huzaifa Tapal

Founder and CTO

Huzaifa Tapal is the Chief Technology Officer (CTO) of ALIS, where he leads the company’s technology strategy, product architecture, and engineering execution. With nearly 20 years at ALIS, Hozi has played a foundational role in building the platform from the ground up.

Known for his ability to solve complex technical challenges and deliver scalable solutions, Hozi has guided the development of ALIS’ unified architecture, seamless integrations, intuitive user experience, and secure, compliant infrastructure. His leadership ensures that innovation at ALIS is both forward-thinking and operationally reliable.

At work, Hozi is driven by a passion for learning. At home, he applies his skills to find new ways to make his three children laugh.

John Shafaee

Founder and CEO

John Shafaee is the Founder and Chief Executive Officer of ALIS, Assisted Living’s Intelligent Software. Under John’s leadership, ALIS has grown into one of the industry’s most innovative and forward-thinking technology partners, serving assisted living, memory care, and independent living operators nationwide. He has led the company’s evolution from a clinical EHR platform into a fully integrated operating system that unifies CRM, clinical, billing, AI, and business intelligence.

John is driven by a passion to solve challenging problems in the senior living space, with a special focus on increasing length of stay. His obsession sometimes takes him outside the office, where he likes to drop in on senior living communities and meet with current (and future) ALIS customers. Outside of work, he enjoys spending time with his teenage son and two cats.