Effective Date: 1/24/2025

Medtelligent, Inc. (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our Assisted Living Intelligent Solutions (“ALIS”) platform and associated services (collectively, the “Services”). By accessing or using the Services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information

• Account Information: Name, email address, phone number, job title, and organization details provided during registration or account setup.
• Payment Information: Billing details such as credit card information or payment processing data.

1.2 Usage Data

• Information about your use of the Services, including access times, pages viewed, and actions taken on the platform.
• Log data such as IP address, browser type, and device information.

1.3 Sensitive Information

• Certain healthcare or resident-related data, only as necessary to provide the Services. This information is handled in compliance with applicable laws, including HIPAA (if applicable).

1.4 Cookies and Tracking Technologies

• Cookies, web beacons, and similar technologies to track usage and improve user experience. See our Cookie Policy for more details.

2. How We Use Your Information

We use the information collected to:

• Provide, maintain, and improve the Services.
• Process transactions and manage accounts.
• Personalize user experiences and optimize functionality.
• Communicate with you about updates, promotions, or changes to the Services.
• Ensure compliance with legal and regulatory obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your data in the following ways:

3.1 Service Providers

• With third-party vendors who assist in providing the Services, such as hosting, analytics, or payment processing.

3.2 Legal Compliance

• When required to comply with legal obligations, such as subpoenas or court orders.

3.3 Business Transfers

• In connection with a merger, acquisition, or sale of all or a portion of our business assets.

4. Data Security

We implement reasonable technical, administrative, and physical security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to take precautions to protect your account credentials and other sensitive data.

5. Data Retention

We retain your information for as long as necessary to provide the Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights and Choices

6.1 Access and Updates

You can access and update your account information by logging into your account or contacting us directly.

6.2 Opt-Out

You may opt out of receiving promotional emails by following the unsubscribe instructions included in those emails. Note that you may still receive administrative communications.

6.3 Data Deletion

You may request the deletion of your data by contacting us, subject to applicable legal and contractual obligations.

7. International Users

If you are accessing the Services from outside the United States, please note that your information may be transferred to and processed in the United States. By using the Services, you consent to such transfer and processing.

8. Children’s Privacy

The Services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 13, we will delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting the updated policy on our website. Your continued use of the Services after such changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Medtelligent, Inc.
303 W. Institute Pl.
4th Floor
Chicago, IL 60610

Phone
1.888.404.2547

Email
info@medtelligent.com

This Privacy Policy is designed to provide clarity and transparency about how we handle your information. We are committed to maintaining the trust you place in us as your assisted living technology partner.