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Announcing the Winners of the Inaugural Product of the Year Awards

Arrowfly and Senior Housing News (SHN) are proud to announce the winners of the inaugural Product of the Year (POY) Awards.

The SHN POY Awards recognize innovative, evidence-informed products, solutions and technologies that deliver real-world impact by improving quality of life, care, safety and operational effectiveness across senior living communities.

Earlier this year, vendors serving the senior living industry submitted their products, solutions and technologies for nomination. Once finalized, SHN subscribers were asked to vote for their favorites in each category.

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Based on the voting results, each category has a Gold, Silver, and/or Bronze winner. There is also a Most Valuable Product (MVP) winner, which is for the product that received the most votes overall from SHN subscribers.

“The inaugural SHN Product of the Year Awards celebrate the innovative, evidence-informed solutions delivering real-world impact across senior living communities,” said Robert Holly, Arrowfly VP and Editorial Director. “With winners chosen directly by SHN subscribers, these awards showcase the products, solutions and technologies that senior living operators trust most to enhance quality of life, improve resident care, and drive safety and operational effectiveness.”

To view this year’s winners in greater detail, visit the SHN POY Awards website and download our Winner eBook. Below are the winners and nominees for each of the ten categories submitted this year:

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Most Valuable Product (MVP)

  • MVP (TIE) – Company Name: ALIS, Product Name: ALIS Pay 
  • MVP (TIE) – Company Name: Direct Supply TELS, Product Name: TELS Housekeeping 

Category: Capital, Investment & Financial Services

  • Gold – Company Name: ALIS, Product Name: ALIS Pay 

Category: Clinical Care, Safety & Risk Management Technology

  • Gold – Company Name: Wicked Technologies, Product Name: Wicked Smart Pad 
  • Silver – Company Name: ThriveWell Tech, Product Name: FallSight 
  • Bronze (TIE) – Company Name: PointClickCare, Product Name: EHR for Senior Living 
  • Bronze (TIE) – Company Name: SafelyYou, Product Name: SafelyYou Safely AI 
  • Nominee – Company Name: August Health, Product Name: August Health Care Track 
  • Nominee – Company Name: Pioneer Solutions, Inc., Product Name: CT17 Touchscreen Computer for POC Documentation 
  • Nominee – Company Name: Sage, Product Name: Tasking 
  • Nominee – Company Name: Tenera Care, Product Name: Tenera Care RTLS 
  • Nominee – Company Name: Teton, Product Name: Teton One 

Category: Dining, Foodservice & Nutrition Solutions

  • Gold – Company Name: RATIONAL, Product Name: iCombi Pro 

Category: Facilities, Building Systems & Environmental Solutions

  • Gold – Company Name: Direct Supply TELS, Product Name: TELS Housekeeping 

Category: Media, Marketplaces & Industry Platforms

  • Gold – Company Name: Vendors for Healthcare, Product Name: Vendors for Healthcare Directory & Marketplace Platform 

Category: Pharmacy, Medication Management & Clinical Services

  • Gold – Company Name: PointClickCare, Product Name: Pharmacy Connect 
  • Silver – Company Name: Pioneer Solutions, Inc., Product Name: CT18M Mobile Touchscreen Computer for Medication Management 

Category: Resident Engagement, Experience & Lifestyle Technology

  • Gold – Company Name: Quillt, Product Name: Quillt Connection Board 
  • Silver – Company Name: Hopeful Aging LLC, Product Name: CONNECT Digital Dementia Engagement System 
  • Bronze – Company Name: LifeLoop, Product Name: Wellness Navigator 
  • Nominee – Company Name: Activated Insights, Product Name: Experience Management 
  • Nominee – Company Name: Groove Technology Solutions, Product Name: TotalVue 
  • Nominee – Company Name: Senior Simon, Inc., Product Name: Senior Simon 

Category: Security, Emergency Response & Communications Systems

  • Gold – Company Name: SafelyYou, Product Name: SafelyYou Halo 
  • Silver – Company Name: Intrex, Product Name: Kallos 
  • Bronze – Company Name: Inovonics, Product Name: Inovonics EN2242 Staff Duress Card 

Category: Senior Living Marketing, Sales & Demand Generation Platforms

  • Gold – Company Name: Aline, Product Name: Aline CRM 
  • Silver – Company Name: Further, Product Name: Sales AI – AI Phone, Training & Coaching Agents 
  • Bronze – Company Name: Friendship Village, Product Name: SeniorConcierge 
  • Nominee – Company Name: SenioROI, Product Name: VALIDIFY 
  • Nominee – Company Name: Skypoint, Product Name: skyCRM 
  • Nominee – Company Name: STAY, Product Name: STAY 

Category: Workforce Management, Staffing & HR Technology

  • Gold – Company Name: Rendever, Product Name: Dementia & Empathy Training 
  • Silver – Company Name: Activated Insights, Product Name: CareAcademy Training 
  • Bronze – Company Name: Dementia Reality, Product Name: Dementia Reality 
  • Nominee – Company Name: Daughtery Enterprises, Product Name: EverTrue Better Path AI 

To learn more about the SHN POY Awards, visit https://poyawards.seniorhousingnews.com/.

App Store: Expand the power of your ALIS platform.

Announcing the Winners of the Inaugural Product of the Year Awards

Ho Lee

CFO

As CFO at ALIS (Medtelligent), Ho Lee leads the company’s financial strategy. His focus is on sustainable growth, operational discipline, and long-term value creation through financial planning, accounting, and business operations that support ALIS’s continued expansion and innovation.

Drawing on extensive experience across multiple high-growth tech industries, Ho brings a thoughtful, data-driven approach to decision-making and partners closely with executive leadership to align financial strategy with organizational goals.

Known for his collaborative style, Ho is committed to building scalable financial infrastructure, driving accountability through rigorous forecasting and budgeting, and equipping teams with the metrics and reporting clarity they need to make informed decisions.

Outside of work, Ho enjoys biking, skiing, and spending time with his family.

Trisha Cole

General Counsel and COO

As Chief Operating Officer and General Counsel at ALIS (Medtelligent), Trisha Cole leads the company’s operational strategy with a focus on clarity, accountability, and impact. She oversees the systems and teams that translate vision into execution across a complex, regulated healthcare environment.

Trisha’s dual background in healthcare technology leadership and law, including intellectual property, employment, and regulatory compliance, allows her to scale organizations thoughtfully while balancing innovation, risk, and long-term sustainability.

Known for her practical leadership style and steady decision-making, Trisha builds teams and processes that support both growth and trust. She is deeply committed to inclusive leadership and to creating operational cultures where people can do their best work.

Outside of work, Trisha enjoys writing and spending time with her son.

Huzaifa Tapal

Founder and CTO

Huzaifa Tapal is the Chief Technology Officer (CTO) of ALIS, where he leads the company’s technology strategy, product architecture, and engineering execution. With nearly 20 years at ALIS, Hozi has played a foundational role in building the platform from the ground up.

Known for his ability to solve complex technical challenges and deliver scalable solutions, Hozi has guided the development of ALIS’ unified architecture, seamless integrations, intuitive user experience, and secure, compliant infrastructure. His leadership ensures that innovation at ALIS is both forward-thinking and operationally reliable.

At work, Hozi is driven by a passion for learning. At home, he applies his skills to find new ways to make his three children laugh.

John Shafaee

Founder and CEO

John Shafaee is the Founder and Chief Executive Officer of ALIS, Assisted Living’s Intelligent Software. Under John’s leadership, ALIS has grown into one of the industry’s most innovative and forward-thinking technology partners, serving assisted living, memory care, and independent living operators nationwide. He has led the company’s evolution from a clinical EHR platform into a fully integrated operating system that unifies CRM, clinical, billing, AI, and business intelligence.

John is driven by a passion to solve challenging problems in the senior living space, with a special focus on increasing length of stay. His obsession sometimes takes him outside the office, where he likes to drop in on senior living communities and meet with current (and future) ALIS customers. Outside of work, he enjoys spending time with his teenage son and two cats.