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Real-World Senior Living AI Innovation: What Three Operators Built in 2026

When senior living operators face a problem, their instinct is to create the solution. Literally.

That previously wasn’t possible.

Now it is.

“AI has democratized inventing,” says John Shafaee, CEO of ALIS, the all-in-one, clinical and operational platform that is opening the door to operators being able to take the lead in many of their own challenges. “The old world order of relying on companies to innovate has been disrupted massively. Anyone with a dream, or an idea, can do this.”

Shafaee has seen that first-hand. In 2026, operators partnering with ALIS have led the creation of innovations that tackle some of the industry’s most important problems. One built a digital nurse to give bedside care time back to their nursing staff, another a clinical tracker. Solera Senior Living created an entire AI review system to reconcile the data from their passive, ambient monitoring system with their documentation.

The solutions these operators built with ALIS this year impact nearly every vital area of the industry, including compliance, nursing time and documentation.

“We saw an opportunity to use AI not to replace clinical judgement, but to protect and amplify it,” says Phil Lord, COO of Solera, whose new AI reviewer is opening up all sorts of new possibilities for the operator. “The goal was to ensure that the right leader sees the right exception while there is still time to act.”

Solera’s work is one of many exciting operator-led AI innovations that Shafaee saw in 2026. Here is a look at three of his favorites.

Adava Care’s digital nurse

Problem they sought to solve: Getting time back for nurses. When a nurse at Adava Care quit unexpectedly, the leadership team saw that the psychotropic reviews had not been completed on time. This led to an enormous amount of logistical work: 150 faxes and responses to file.

What they built with ALIS: A “digital nurse.” Adava Care president Kurosh Dejgosha built a solution to generate, fax and receive those signed reviews. It takes all of their psychotropic meds, generates a form detailing their usage, faxes it to the prescribing provider and manages the receipt of their response fax, ​​all of which feeds back into the ALIS system.

“The tools we’re building don’t eliminate jobs,” Dejgosha says. “They allow the people in those positions to focus on what they’re good at, patient care, rather than filling out forms and repeatedly faxing. The tools eliminate the tedium. After the initial hesitation, everyone has loved it.”

Outcomes: Improvements across the board.

“We’ve caught errors that weren’t noticed before,” Dejgosha says. “Our compliance is perfect. The AI tools thrive on processing large amounts of data for rules where a human might make mistakes. Time is freed up from rote tasks. There’s no more worry about whether a task was completed.”

Longevity Senior Living’s clinical tracker

Problem they sought to solve: Ensuring that clinical tasks are completed. Longevity found that when they were taking on a clinical task, such as ordering a UTI test, they didn’t have a good way to ensure that the task was completed.

What they built with ALIS: A clinical tracker. The tracker analyzes all of their care data to give each resident a risk score, which combines falls, incidents, hospitalizations, missed meds, absences, observations, UTI workflows and care-plan drift​​.

Outcomes: The AI tool that Longevity built with ALIS reviews notes and observations to show which residents are quietly declining, delivers a push notification so that staff members can see which patients need attention, and what tasks have not been completed. In just 90 days:

  • Average care revenue has increased by 9.9% 
  • Clinical directors have reported that it saves them two hours per day from chart reviews 
  • Medication issues have reduced by 78% 
  • Occupancy has increased by 5% 

“You don’t need new tech with more data,” ​​says Longevity president Carl Hirschman. “You need to identify the signal through the noise on the data you already have.”

Solera Senior Living’s AI reviewer

Problem they sought to solve: reconciling their passive, ambient monitoring technology with their documentation in ALIS.

What they built with ALIS: An agentic AI reviewer. The AI reviewer securely accesses ALIS and connected point solutions, and evaluates information across systems rather than reviewing each report independently. It also performs the inverse review. If a fall is documented in ALIS but there is no corresponding event detected through ambient monitoring, the issue is identified as a potential detection failure and directed to the technology partner, not the care team.

“That distinction matters because different problems require different owners and different solutions,” Lord says.

Their first enhanced cycle launched in July of this year. A few months later and it is no longer a ​​pilot: the AI review now runs across thirteen Solera communities.

“Every Monday, before the week gains momentum, our leaders receive a clearer picture of what happened, what may have been missed, what remains unresolved and who owns the next action,” Lord says. “That is how innovation becomes infrastructure.”

Outcomes: Many, including:

  • Reconciliation between detected fall events and incident reports improved from approximately one in eight to six in seven 
  • Medication availability failures declined to near zero 
  • Care documentation is operating at 100% completion with zero missed shifts 

“The on-ramp for innovation”

For Shafaee, these three stories are proof of something bigger.

The industry has for years looked to technology companies to define what’s possible. What 2026 is beginning to show is that operators themselves, meaning those closest to the work, the residents and the staff, are becoming the most important source of innovation. The platforms they build on matter, but the ideas are increasingly coming from the inside out.

“Systems need to be built around the people who use them, not around the work they do,” he says. “And we want ALIS to be the on-ramp for innovation.”

ALIS is actively expanding the infrastructure that makes this kind of operator-led development possible, deepening its open APIs, growing the App Store ecosystem and building the tools that allow operators to connect, build and act on their own data without needing an engineering team to do it. For operators who see a problem worth solving, that door is open.

The original article was published on Senior Housing News.

App Store: Expand the power of your ALIS platform.

Real-World Senior Living AI Innovation: What Three Operators Built in 2026

Ho Lee

CFO

As CFO at ALIS (Medtelligent), Ho Lee leads the company’s financial strategy. His focus is on sustainable growth, operational discipline, and long-term value creation through financial planning, accounting, and business operations that support ALIS’s continued expansion and innovation.

Drawing on extensive experience across multiple high-growth tech industries, Ho brings a thoughtful, data-driven approach to decision-making and partners closely with executive leadership to align financial strategy with organizational goals.

Known for his collaborative style, Ho is committed to building scalable financial infrastructure, driving accountability through rigorous forecasting and budgeting, and equipping teams with the metrics and reporting clarity they need to make informed decisions.

Outside of work, Ho enjoys biking, skiing, and spending time with his family.

Trisha Cole

General Counsel and COO

As Chief Operating Officer and General Counsel at ALIS (Medtelligent), Trisha Cole leads the company’s operational strategy with a focus on clarity, accountability, and impact. She oversees the systems and teams that translate vision into execution across a complex, regulated healthcare environment.

Trisha’s dual background in healthcare technology leadership and law, including intellectual property, employment, and regulatory compliance, allows her to scale organizations thoughtfully while balancing innovation, risk, and long-term sustainability.

Known for her practical leadership style and steady decision-making, Trisha builds teams and processes that support both growth and trust. She is deeply committed to inclusive leadership and to creating operational cultures where people can do their best work.

Outside of work, Trisha enjoys writing and spending time with her son.

Huzaifa Tapal

Founder and CTO

Huzaifa Tapal is the Chief Technology Officer (CTO) of ALIS, where he leads the company’s technology strategy, product architecture, and engineering execution. With nearly 20 years at ALIS, Hozi has played a foundational role in building the platform from the ground up.

Known for his ability to solve complex technical challenges and deliver scalable solutions, Hozi has guided the development of ALIS’ unified architecture, seamless integrations, intuitive user experience, and secure, compliant infrastructure. His leadership ensures that innovation at ALIS is both forward-thinking and operationally reliable.

At work, Hozi is driven by a passion for learning. At home, he applies his skills to find new ways to make his three children laugh.

John Shafaee

Founder and CEO

John Shafaee is the Founder and Chief Executive Officer of ALIS, Assisted Living’s Intelligent Software. Under John’s leadership, ALIS has grown into one of the industry’s most innovative and forward-thinking technology partners, serving assisted living, memory care, and independent living operators nationwide. He has led the company’s evolution from a clinical EHR platform into a fully integrated operating system that unifies CRM, clinical, billing, AI, and business intelligence.

John is driven by a passion to solve challenging problems in the senior living space, with a special focus on increasing length of stay. His obsession sometimes takes him outside the office, where he likes to drop in on senior living communities and meet with current (and future) ALIS customers. Outside of work, he enjoys spending time with his teenage son and two cats.