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What Our ALIS
Users Say About Us

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The customer service is unparalleled. The collaboration and integrations allow for a truly ecosystem solution.
Sarah Thomas
CEO, MezTal/ Venture Partner, AgeTech Capital
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I enjoy the personal service that I have experienced from the team, especially the unparalleled attention to personal interactions and response to concerns from the executive team. ALIS truly feels like a partnership, and we are thankful.
Crystal Miller
Chief Executive Officer / Founder
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My experience with ALIS has been phenomenal so far. What I love most about ALIS is its ease of adaptability and daily functionality. It has helped my book of business by allowing me the oversight needed to provide the best support to the communities within my regions.
Perry LaCore-Gray
Regional Director of Clinical Operations
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I am brand new to ALIS, and the ALIS team has been amazing and available to walk me through any issues I have! Best SL software I have used.
Danielle Ward, RN
Director of Health and Care Services / Titan SenQuest Management, Inc.
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I am new to ALIS and have just integrated into our facility. I have enjoyed learning it and getting as much use out of the system as we can.
Shelley Beckett
Executive Director
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I love that ALIS listens to what I want and they do their best to implement the request. The system is super easy for my communities. ALIS has helped with the compliance of care and the overall compliance in the assessment/service plans. Many platforms have a list of assessments due/past due, and the numbers continue to stack up. With ALIS being so easy to use, the nurses at the community can complete an assessment quickly--capturing the correct level of care promptly--so that the community is not providing care without actually getting reimbursed for the service.
Maria Cash, RN, DCS, C-AL
Director of Clinical Services Allen Flores Consulting Group
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I love the functionality. There are many different ways to get what you need. I love to train new staff and see their eyes light up at the ease of use compared to other EHR/EMAR systems. 🙂 I also appreciate when you listen to what we need as operators to keep the system current and find the why to what we need.
Janet Haynes, RN
Director of Clinical Programming Viva Senior Living
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ALIS allows us to scale quickly as we continue to grow our organization. I love the ease in transition as well as the hands-on support in real time.
Afrika Parks
Chief Clinical Officer
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My favorite function in ALIS are the alerts received when items are missing, such as meds and care.
Juanita Hill
Resident Care Coordinator
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The company-level reports and oversight in ALIS HQ have helped my community immensely.
Kandice Alcorn MSN, RN
VP of Health & Wellness Charter Senior Living
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Been working with Evan over the last few months after a NIC conference. We just purchased a Community who had ALIS already and we have kept the platform to pilot as well as learn. So many opportunities found from today and helped align me with moving forward for efficiency and ROI opportunities. I look forward to working more with the ALIS team. Everyone is supportive, approachable, and working to our shared desired outcome for great care of our residents and associates.
Jennifer Hellbusch
VP of Health Services
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I enjoy the ease of use; it was easy to learn, and I am learning new things every day. The opportunity to help influence the outcomes for our compliance and the well-being of our residents daily. Our residents are our priority, and I am so grateful for how responsive the (ALIS) team is, the values the company exhibits, and how it aligns with our values as well.
Tabitha Martin RN
Regional RN and Training Director for Frontida Management Group

App Store: Expand the power of your ALIS platform.

ALIS Launches First Operational and Clinical Benchmarking for Assisted Living

Trisha Cole

General Counsel and COO

As Chief Operating Officer and General Counsel at ALIS (Medtelligent), Trisha Cole leads the company’s operational strategy with a focus on clarity, accountability, and impact. She oversees the systems and teams that translate vision into execution across a complex, regulated healthcare environment.

Trisha’s dual background in healthcare technology leadership and law, including intellectual property, employment, and regulatory compliance, allows her to scale organizations thoughtfully while balancing innovation, risk, and long-term sustainability.

Known for her practical leadership style and steady decision-making, Trisha builds teams and processes that support both growth and trust. She is deeply committed to inclusive leadership and to creating operational cultures where people can do their best work.

Outside of work, Trisha enjoys writing and spending time with her son.

Huzaifa Tapal

Founder and CTO

Huzaifa Tapal is the Chief Technology Officer (CTO) of ALIS, where he leads the company’s technology strategy, product architecture, and engineering execution. With nearly 20 years at ALIS, Hozi has played a foundational role in building the platform from the ground up.

Known for his ability to solve complex technical challenges and deliver scalable solutions, Hozi has guided the development of ALIS’ unified architecture, seamless integrations, intuitive user experience, and secure, compliant infrastructure. His leadership ensures that innovation at ALIS is both forward-thinking and operationally reliable.

At work, Hozi is driven by a passion for learning. At home, he applies his skills to find new ways to make his three children laugh.

John Shafaee

Founder and CEO

John Shafaee is the Founder and Chief Executive Officer of ALIS, Assisted Living’s Intelligent Software. Under John’s leadership, ALIS has grown into one of the industry’s most innovative and forward-thinking technology partners, serving assisted living, memory care, and independent living operators nationwide. He has led the company’s evolution from a clinical EHR platform into a fully integrated operating system that unifies CRM, clinical, billing, AI, and business intelligence.

John is driven by a passion to solve challenging problems in the senior living space, with a special focus on increasing length of stay. His obsession sometimes takes him outside the office, where he likes to drop in on senior living communities and meet with current (and future) ALIS customers. Outside of work, he enjoys spending time with his teenage son and two cats.