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Medtelligent Announces Groundbreaking Wellness Index to Improve Assisted Living Resident Care

CHICAGO– October 13, 2020

Medtelligent, Inc., provider of software for assisted living, memory care, and independent living communities, today announced the addition of a proprietary Wellness Index into its flagship product ALIS (pronounced “Alice”.) The ALIS Wellness Index uses sophisticated machine learning algorithms to track health and risk factors against a resident’s personalized baseline, improving health outcomes, and increasing length of stay.

“The goal is to highlight residents who may need extra care or monitoring by staff so that communities can avert incidents and move-outs. Our algorithms analyze data from multiple sources and apply clinical best practices to create a personalized index for each resident in a community. That way, we can highlight something that is out of the norm on an individual basis,” says Medtelligent CEO John Shafaee. 

ALIS Wellness Index allows assisted living communities to:

  • Continuously monitor resident wellness and show the care team when a resident has potentially experienced a change in condition.
  • Increase staff effectiveness by incorporating the knowledge of a highly experienced nurse or practitioner into standard daily routines.
  • Minimize risk related to staff turnover by making a resident’s care history visible at the point of care. 
  • Increase length of stay and top-line revenue through personalized care based on a holistic picture of the resident’ heath at any point in time.  

“Since we’ve been working with our research partners and early adopter customers on this feature, we’ve discovered even more opportunities to leverage the rich data set already in our ALIS system to help clients further enhance the quality of care their teams are providing to residents, which in turn, is improving the organization’s overall financial health. And we’re just getting started,” says Trisha Cole, Medtelligent’s Chief Operations Officer, citing the company’s plans to release more AI-driven features in 2021 focused on extending residents’ length of stay. 

About Medtelligent

Medtelligent makes ALIS: software purpose-built for clinical management, billing, and operational reporting in assisted living, memory care, and behavioral health communities. ALIS is designed to solve senior living-specific challenges including regulatory compliance management across different states, full eMAR management and drug counting, integrated assessments, and family engagement. We help make senior living communities a better place to work, and an even better place to live. To learn more, request a demo below!

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Trisha Cole

General Counsel and COO

As Chief Operating Officer and General Counsel at ALIS (Medtelligent), Trisha Cole leads the company’s operational strategy with a focus on clarity, accountability, and impact. She oversees the systems and teams that translate vision into execution across a complex, regulated healthcare environment.

Trisha’s dual background in healthcare technology leadership and law, including intellectual property, employment, and regulatory compliance, allows her to scale organizations thoughtfully while balancing innovation, risk, and long-term sustainability.

Known for her practical leadership style and steady decision-making, Trisha builds teams and processes that support both growth and trust. She is deeply committed to inclusive leadership and to creating operational cultures where people can do their best work.

Outside of work, Trisha enjoys writing and spending time with her son.

Huzaifa Tapal

Founder and CTO

Huzaifa Tapal is the Chief Technology Officer (CTO) of ALIS, where he leads the company’s technology strategy, product architecture, and engineering execution. With nearly 20 years at ALIS, Hozi has played a foundational role in building the platform from the ground up.

Known for his ability to solve complex technical challenges and deliver scalable solutions, Hozi has guided the development of ALIS’ unified architecture, seamless integrations, intuitive user experience, and secure, compliant infrastructure. His leadership ensures that innovation at ALIS is both forward-thinking and operationally reliable.

At work, Hozi is driven by a passion for learning. At home, he applies his skills to find new ways to make his three children laugh.

John Shafaee

Founder and CEO

John Shafaee is the Founder and Chief Executive Officer of ALIS, Assisted Living’s Intelligent Software. Under John’s leadership, ALIS has grown into one of the industry’s most innovative and forward-thinking technology partners, serving assisted living, memory care, and independent living operators nationwide. He has led the company’s evolution from a clinical EHR platform into a fully integrated operating system that unifies CRM, clinical, billing, AI, and business intelligence.

John is driven by a passion to solve challenging problems in the senior living space, with a special focus on increasing length of stay. His obsession sometimes takes him outside the office, where he likes to drop in on senior living communities and meet with current (and future) ALIS customers. Outside of work, he enjoys spending time with his teenage son and two cats.