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Tag: Financial

‘It Made a Huge Difference’: Why Good Billing Drives Great Care

The call came on a Thursday, late in the month. A family member of a Traditions Management resident had an update about rent. “Don’t worry about pulling the ACH,” the family member said. “I will take care of this now.” The ability for family members to have more control over billing and payments through ALIS […]

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‘It Made a Huge Difference’: Why Good Billing Drives Great Care

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Ho Lee

CFO

As CFO at ALIS (Medtelligent), Ho Lee leads the company’s financial strategy. His focus is on sustainable growth, operational discipline, and long-term value creation through financial planning, accounting, and business operations that support ALIS’s continued expansion and innovation.

Drawing on extensive experience across multiple high-growth tech industries, Ho brings a thoughtful, data-driven approach to decision-making and partners closely with executive leadership to align financial strategy with organizational goals.

Known for his collaborative style, Ho is committed to building scalable financial infrastructure, driving accountability through rigorous forecasting and budgeting, and equipping teams with the metrics and reporting clarity they need to make informed decisions.

Outside of work, Ho enjoys biking, skiing, and spending time with his family.

Trisha Cole

General Counsel and COO

As Chief Operating Officer and General Counsel at ALIS (Medtelligent), Trisha Cole leads the company’s operational strategy with a focus on clarity, accountability, and impact. She oversees the systems and teams that translate vision into execution across a complex, regulated healthcare environment.

Trisha’s dual background in healthcare technology leadership and law, including intellectual property, employment, and regulatory compliance, allows her to scale organizations thoughtfully while balancing innovation, risk, and long-term sustainability.

Known for her practical leadership style and steady decision-making, Trisha builds teams and processes that support both growth and trust. She is deeply committed to inclusive leadership and to creating operational cultures where people can do their best work.

Outside of work, Trisha enjoys writing and spending time with her son.

Huzaifa Tapal

Founder and CTO

Huzaifa Tapal is the Chief Technology Officer (CTO) of ALIS, where he leads the company’s technology strategy, product architecture, and engineering execution. With nearly 20 years at ALIS, Hozi has played a foundational role in building the platform from the ground up.

Known for his ability to solve complex technical challenges and deliver scalable solutions, Hozi has guided the development of ALIS’ unified architecture, seamless integrations, intuitive user experience, and secure, compliant infrastructure. His leadership ensures that innovation at ALIS is both forward-thinking and operationally reliable.

At work, Hozi is driven by a passion for learning. At home, he applies his skills to find new ways to make his three children laugh.

John Shafaee

Founder and CEO

John Shafaee is the Founder and Chief Executive Officer of ALIS, Assisted Living’s Intelligent Software. Under John’s leadership, ALIS has grown into one of the industry’s most innovative and forward-thinking technology partners, serving assisted living, memory care, and independent living operators nationwide. He has led the company’s evolution from a clinical EHR platform into a fully integrated operating system that unifies CRM, clinical, billing, AI, and business intelligence.

John is driven by a passion to solve challenging problems in the senior living space, with a special focus on increasing length of stay. His obsession sometimes takes him outside the office, where he likes to drop in on senior living communities and meet with current (and future) ALIS customers. Outside of work, he enjoys spending time with his teenage son and two cats.